Privacy policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, make a purchase, or otherwise communicate with us. By using our services you agree to the practices described below.

Information we collect

When you place an order or create an account, we collect information such as your name, billing and shipping address, email address, phone number, and payment details. We also collect technical data automatically — IP address, browser type, device information, and pages visited — to operate and improve the site.

How we use your information

  • Process and fulfill your orders, including shipping and returns.
  • Communicate with you about your orders, products, and customer service inquiries.
  • Detect and prevent fraud, abuse, and security incidents.
  • Improve our website, products, and overall customer experience.
  • Send marketing communications when you have opted in (you can unsubscribe at any time).

Sharing with third parties

We share information only with service providers who help us run the business — payment processors, shipping carriers, email and analytics platforms — and only to the extent necessary to perform their service. We do not sell your personal information.

Cookies

We use cookies and similar technologies to remember your preferences, keep your cart, and analyze how the site is used. You can disable cookies through your browser settings; some features may not work as expected without them.

Your rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us. Depending on your location, you may also have the right to restrict processing, request data portability, or lodge a complaint with a local supervisory authority.

Data retention

We keep your information only as long as needed to provide our services, comply with legal obligations (such as tax and accounting requirements), and resolve disputes.

Security

We use industry-standard safeguards to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is 100% secure, but we work to keep your data safe.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date.

Contact

For any privacy-related questions or requests, please email us at [YOUR_SUPPORT_EMAIL]. We aim to respond within 24 hours.