Refund policy
We want you to love every purchase. If something isn't right, we're here to help.
30-day return window
You have 30 days from the delivery date to request a return. Items must be unworn, unwashed, and in their original packaging with tags attached. We cannot accept returns on items showing signs of use.
How to request a return
- Email us at [YOUR_SUPPORT_EMAIL] with your order number and a brief reason for return.
- Our team will reply within 24 hours with return instructions and a return address.
- Ship the item back using a tracked service of your choice.
- Once the item is received and inspected, we will process your refund within 5–7 business days to your original payment method.
Defective or incorrect items
If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery. We will cover return shipping and send a replacement or issue a full refund — your choice.
Exchanges
The fastest way to get the size or color you want is to place a new order and return the original item. Once your return is received we will refund the original purchase.
Shipping costs
Original shipping fees are non-refundable unless the return is due to our error (defective or incorrect item). Return shipping costs are the customer's responsibility for change-of-mind returns.
Refund timing
After we receive and inspect your return, refunds are issued within 5–7 business days. Depending on your bank, it may take an additional 3–10 business days for the funds to appear on your statement.
Cancellations
You can request to cancel an order before it has been shipped by emailing us at [YOUR_SUPPORT_EMAIL]. Once an order has shipped, the standard return process applies.
Contact
Questions about your return? Email us at [YOUR_SUPPORT_EMAIL] — we respond within 24 hours.